Privacy Policy
Effective date: 28 April 2025
National Quarries Company Limited (“NQCL”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal data in line with the Trinidad and Tobago Data Protection Act. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when interacting with our website www.nqcl.co.tt and our services.
What This Policy Covers
This policy applies to www.nqcl.co.tt and the informational services we provide through it. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Information We Collect
Personal Data You Provide
We will collect personal information that you voluntarily provide to us, including but not limited to:
- Full name
- Contact details (email address, phone number, mailing address)
- Company or organizational affiliation
- Any other information you choose to provide through our contact forms or communications
Information Collected Automatically
When you visit our website, we will automatically collect certain information about your device and usage patterns, such as:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on our site
- Date and time of access
This information will be strictly used to help us understand how visitors use our website and improve its functionality.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Analyse details about your recent visits to our website and how you navigate between various sections across the site.
- Send essential notices, including updates to our terms and policies, any product or service changes, and other news items directly relevant to NQCL customers.
- Perform statistical analyses to better understand our customer base.
- Update and enhance customer records.
Sharing of Information
We will not sell, rent, or lease your personal information to third parties. We will share your information in specific circumstances with:
- Service providers (website hosts, marketing agencies) who assist in operating our website.
- Law enforcement or regulatory agencies in accordance with the law of Trinidad and Tobago.
- Other internal parties with your consent such as professional advisors (legal counsel, auditors).
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
In the event of a suspected data security breach, we will notify you and any applicable regulatory authorities where we are legally required to do so. By using our website, you are to indemnify us from and against all loss, damage or liability incurred resulting from any breach or misuse of information.
Retention of Information
Different retention periods apply for different types of personal data in accordance with the laws of Trinidad and Tobago. We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy. Following the end of the relevant retention period, we will delete or anonymise your personal data.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information with adequate reasons.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
National Quarries Company Limited
Churchill Roosevelt Highway, Arouca
Republic of Trinidad and Tobago W.I.
Email: sales@nqcl.co.tt
Phone: (868) 612-4675